There are 40 Complaints
Prev · 1 · 2 · 3 · 4 · 5 · 6 · 7 · 8 · Next


 

May 10, 2013, 5:15 am
Jon Skomp wrote:
  "okay i have had enough of your crap “tech support” not listening to my issue well enough to resolve it. my blood pressure is now sky high from trying to get this resolved with you (clear) over the last week and a half. my intermittent dns resolution errors are still present EVEN WITH THE NEW WIFI MODEM YOU SENT ME THIS WEEK. i tried to tell you people over and over and over again that this issue is NOT with the old modem i had.

i tried via two different support phone numbers…

i’ve tried your website’s “click-to-chat” feature - and what a horrid nightmare THAT was. the chat “tech” had me on “hold” for over an hour and then “HUNG UP” on me without a word. i immediately tried reconnecting i lucked out and got the same “tech” again. i asked him why he had kept me on hold all that time and then just closed the chat session (aka “hung up”) on me as that was as unprofessional as could possibly be. he just said: “SIR, call 1-888-xxx-xxxx to have our level 2 techs help you.” whaaaaaaat?? then i called THAT number today, and got the B*U*C*K passed all over again.

now, once more… i am a pc and network analyst by trade and i have been as such for 18YEARS, which apparently is far FAR more experience than ALL OF YOUR “TECHS” COMBINED.

NEVER have i been so poorly treated by a vendor. i have forwarded many MANY of my clients to your wimax service in the past year and a half that i have been with clear. not only am i now going to contact each and every single one of these customers and take back my “kind words” about your wimax services, i am also going to vent my frustrations alllll over the internet on various internet service forums regarding the ignorant ways of clear’s “tech support”.

i will be returning this new modem you sent once i have made arrangements for another wimax provider, which there seem to be SEVERAL of working off of the same cell tower that i get your now-unreliable, unstable and now unusable signal from.

you guys truly do blow chunks. why clear hired “techs” for minimum wage i will never understand. horrid. simply HORRID.""

 

January 12, 2013, 2:11 am
Joe wrote:
  "DO NOT DO IT! DO NOT GET SERVICE WITH THIS COMPANY! THEY SUCK BIG TIME!"

 

December 23, 2012, 6:42 am
Brian wrote:
  "I really HATE Clear! I have had nothing but problems with this company, and will never go back to this company ever. Even after I cancelled, they continued to take money out of my account for 3 months. I had to go to the BBB.org website to file a complaint to get them to refund me my money. Please take all the warnings from people seriously! Do not get their service! You will regret it! I know that I do!"

 

March 12, 2012, 11:40 am
Bielizna wrote:
  "Good day I am so happy I found your blog page, I really found you by accident, while I was browsing on Yahoo for something else, Nonetheless I am here now and would just like to say thanks a lot for a remarkable post and a all round thrilling blog (I also love the theme/design), I dont have time to browse it all at the minute but I have saved it and also included your RSS feeds, so when I have time I will be back to read a great deal more, Please do keep up the fantastic job"

 

January 23, 2012, 5:10 pm
Dstarz wrote:
  "I have clearwire for about two days now, and I never had an ISP like Clearwire. No speed at all. An average DL speed of 7.5 kB/s. Can't hardly watch streaming clips, even youtube...

So its clear they are totally misleading the people and offering a product that doesn't meet the conditions of the agreement.

I think/hope i still can get out of this agreement. I ll check it tomorrow."

There are 40 Complaints
Prev · 1 · 2 · 3 · 4 · 5 · 6 · 7 · 8 · Next